Shipping policy

[Destination Regions]
The BYYO Online Store can ship products globally.
*Please note that some countries or regions may be excluded due to natural disasters or social instability.
If this applies to your order, you will be notified before shipping, and your order will be canceled and refunded.

[Shipping Fees]
Shipping fees are calculated based on the product requirements and the shipping address.
You will be informed of shipping costs when you complete payment.

[Import Duties, Local Taxes, and Other Fees]
- Shipping costs at payment do not include any associated import duties, local taxes, or delivery management fees.
The recipient (buyer) is responsible for paying all associated import duties, local taxes, and delivery management fees.
- Please note that if a package is returned to BYYO due to the recipient’s (buyer’s) failure to pay associated import duties, local taxes, or delivery management fees, a refund will be issued for the payment total minus the costs of taxes and fees, and shipping costs for both sending and returning the package.
- BYYO is not responsible if your local customs office confiscates any specific items inside the package, or if you are billed for import duties.

[Shipping Partners] DHL

[Delivery Period]
- Items will be shipped within 5 business days of purchase.
*Delivery date cannot be specified. Typical delivery takes 4 to 10 days after shipping.
Please note that these are estimates, and actual delivery time may be sooner or later depending on the shipping region or country, time of year, and customs inspection process.
*Each item is shipped separately. If you order multiple items on the same day, they will be shipped in separate packages.
In addition, shipping costs and payment processing fees will be charged for each purchase.
*Please note that there are unavoidable circumstances in which shipping will be delayed, such as natural disasters or unstable social infrastructure.
*Items marked as pre-order will be shipped according to the shipping schedule described on each product page.
Please review our policies before purchase.

[Payment Methods and Processing Fees]
Payment Methods:
- Credit card (Visa, Mastercard, American Express)
- Apple Pay
- Google Pay
*Products will be shipped after payment is confirmed.
*BYYO is closed every Wednesday, so orders placed on Wednesday will be shipped on Thursday or later.
Customers will be notified if shipping will be delayed due to extended holidays or lack of stock.